Category:Troubleshooting: Difference between revisions

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* [[Troubleshooting Equation Images|When viewing a problem with the "images" display mode, equations are not displayed, are corrupted, or are otherwise incorrect.]]
* [[General Troubleshooting Strategies]]
* [[Troubleshooting DateTime|When printing hardcopy with the "Show Correct Answers" option enabled, users get an error message similar to HASH(0x18fa4348) in the subroutine DateTime::TimeZone::new.]]
 
=== Troubleshooting Specific Issues ===
 
{|border="1"
! Symptom
! Information
|-
| When viewing a problem with the "images" display mode, equations are not displayed, are corrupted, or are otherwise incorrect.
| [[Troubleshooting Equation Images]]
|-
| When viewing a problem with the "images" display mode, users get an error message similar to "cd .../ImageGenerator.geAu1ff9 && /usr/bin/dvipng -bg Transparent -D120 equation > dvipng.out 2> dvipng.err returned non-zero status 256: Inappropriate ioctl for device".
| [[Troubleshooting Equation Images]]
|-
| When generating hardcopy with the "Show Correct Answers" option enabled, users get an error message similar to HASH(0x18fa4348) in the subroutine DateTime::TimeZone::new.
| [[Troubleshooting DateTime]]
|-
| When generating hardcopy containing images, users get an error message similar to "failed to convert file.gif to file.png using gif->png: Inappropriate ioctl for device".
| [[Troubleshooting Image Conversion]]
|-
| A PG header file which works when used as a set header file (online) does not display properly when used as a hardcopy header file (or vice versa).
| [[Troubleshooting Header Files]]
|-
| The PDF or TeX hardcopy for a problem set is not displaying properly.
| [[Troubleshooting Hardcopy]]
|}


[[Category:Administrators]]
[[Category:Administrators]]

Latest revision as of 13:51, 21 June 2025

Troubleshooting Specific Issues

Symptom Information
When viewing a problem with the "images" display mode, equations are not displayed, are corrupted, or are otherwise incorrect. Troubleshooting Equation Images
When viewing a problem with the "images" display mode, users get an error message similar to "cd .../ImageGenerator.geAu1ff9 && /usr/bin/dvipng -bg Transparent -D120 equation > dvipng.out 2> dvipng.err returned non-zero status 256: Inappropriate ioctl for device". Troubleshooting Equation Images
When generating hardcopy with the "Show Correct Answers" option enabled, users get an error message similar to HASH(0x18fa4348) in the subroutine DateTime::TimeZone::new. Troubleshooting DateTime
When generating hardcopy containing images, users get an error message similar to "failed to convert file.gif to file.png using gif->png: Inappropriate ioctl for device". Troubleshooting Image Conversion
A PG header file which works when used as a set header file (online) does not display properly when used as a hardcopy header file (or vice versa). Troubleshooting Header Files
The PDF or TeX hardcopy for a problem set is not displaying properly. Troubleshooting Hardcopy