Communicating and Getting Help: Difference between revisions

Revision as of 19:04, 15 June 2021

Interacting with the Community

Check out [openwebwork.org] for the latest information about how to get involved with The WeBWorK Project.

Helping Yourself

This wiki contains all of the documentation about how to use WeBWorK. From the WeBWorK_Main_Page you can link to the type of help you are looking for based on your role (student, instructor, administrator, problem author).

Providing feedback to developers

If you find a bug in a problem in the Open Problem Library, please report it via [1].

If you find a bug or want to request a feature in the WeBWorK software, please create an issue at [2].

Forums

If you can't find the answers to your questions here, you can ask the WeBWorK community through our forums.

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 == Interacting with the Community ==
+Check out [openwebwork.org] for the latest information about how to get involved with The WeBWorK Project.
 == Helping Yourself ==
+This wiki contains all of the documentation about how to use WeBWorK.  From the [[WeBWorK_Main_Page]] you can link to the type of help you are looking for based on your role (student, instructor, administrator, problem author).
 == Providing feedback to developers ==
-== Forums ==
+If you find a bug in a problem in the Open Problem Library, please report it via [https://bugs.webwork.maa.org/].
-== Mailing Lists ==
+If you find a bug or want to request a feature in the WeBWorK software, please create an issue at [https://github.com/openwebwork/webwork2/issues/].
-The WeBWorK project maintains three development related mailing lists.  General information about these mailing lists, including instructions on how to subscribe can be found on our [Mailing_Lists] page. All lists may be subscribed to from http://webwork.maa.org/mailman/listinfo.  More information about these lists can be found on our [[Mailing_Lists]] page.
+== Forums ==
-== IRC for interactive community support ==
-The '''#webwork''' IRC (Internet Relay Chat) channel is the best form of real-time communication for discussion of or questions about WeBWorK.
-You will often find developers or other knowledgeable users who will be happy to answer any technical questions you may have about WeBWorK. You will often be able to get help very promptly through '''#webwork'''. However, please keep in mind that the people listed as in the channel at any particular time may or may not actually be in front of their computers or available to answer your question immediately. So, please don't take offense if no one responds to you. You aren't being ignored, but you may have to a while until someone who can help is available.
-Instructions and guidelines for using the '''#webwork''' IRC channel are available on our [[IRC|IRC page]].
+If you can't find the answers to your questions here, you can ask the WeBWorK community through our [https://webwork.maa.org/moodle/mod/forum/index.php?id=3 forums].
 [[Category:Communication]]